Dear Mr. Greenberg,
As the last stages of my lawsuit are winding down, I thank you for all the assistance, advice, encouragement, and guidance that you and your staff have provided me during this time. As upsetting and disorienting as the accident and its aftermath were, I was always comforted by the knowledge that you and the firm were “on my side.” I particularly want to mention Melissa and Wendy who patiently and courteously fielded my questions and responded to my phone calls, adding that personal touch that characterizes your firm. Their friendly, professional conversations went a long way in comforting this often confused, nervous client!
Years ago, Mr. Harry Hersh represented me in a lawsuit. At its conclusion, he remarked that the best advertisement any firm can have is a satisfied client who either returns for legal assistance or who strongly recommends the firm to others; I have indeed returned when an unfortunate series of events occurred, and my family and friends have been kept abreast of all that you and the firm have once again done for me.
Thank you again. I wish you and your staff success in future endeavors.